Technical Assistance Center

Technical Assistance

Technical Assistance for L3Harris Public Safety and Professional Communications Equipment

Our Technical Assistance Center (TAC) is designed to save you time when handling technical issues with fixed site equipment, mobile and portable radios. Our experienced product specialists and system engineers are here to bolster the technical expertise of front-line maintenance personnel.

U.S./North America

Phone: 800-528-7711 Opt. 3
Fax: 434-455-6712
Email Us

International

Phone: 434-385-2400
Fax: 434-455-6712
Email Us

Software Services

Software Services allows our customers to take advantage of technology improvements and provides a cost effective alternative to premature system replacement. Learn more about our Software FX and SUMS Programs.

Software FX keeps your systems current. Not part of the Software FX Program but want to be? Contact the Technical Assistance Center

Feature Upgrade Utility

Feature Upgrade Utility, known as the FEW Tool, is a collection of web pages designed to simplify the process of adding new features to individual or groups of radios. Customers that purchase add-on features can easily generate new feature codes via this web based application, drastically reducing the time necessary to perform the upgrade.

Contact the Technical Assistance Center to for more information about this application

Downloads

PSPC Technical Assistance Center (TAC) Data Sheet
Infrastructure Managed Services Brochure

Software Managed Services (SMS) Data Sheet

Security Update Management Services (SUMS+) Data Sheet

Tailor-made Solutions

Best-in-class radios, applications and systems designed for the demanding world we live in.

Federal

Secure, interoperable, networked communications for defense, government and disaster relief organizations.

Fire

Rugged, interoperable solutions tailored to take the heat and keep your team connected.

Health Care

Easy-to-use, ultra-reliable radios for teams moving quickly between agencies and healthcare systems.

Law Enforcement

Ultra-reliable, interoperable, multiband P25 critical communications with loud and clear audio.

Transportation

Built for resilience and flexibility to meet evolving challenges.

Utilities

Affordable, flexible systems for mid-sized Munis, Co-Ops and Multi-Regional companies.